Active Incident

Updated 7 minutes ago

Incident Status

Monitoring

Components

General Orchestration

Locations

US-WEST-1



July 14, 2018 14:05 UTC
[Identified] We are currently investigating an issue affecting CloudAPI services. Further status updates will be provided as our work to resolve this issue continues. Your patience is appreciated. If you have any questions or concerns, please contact Joyent Support by raising a ticket to https://help.joyent.com, or by email to support@joyent.com. Ref: 8:04 AM INC-1539

July 14, 2018 17:57 UTC
[Monitoring] CloudAPI has remained stable for over 2 hours now. We will continue to closely monitor the situation while a root cause an resolution are investigated. Further status updates will be provided as our work to resolve this issue continues. Your patience is appreciated. If you have any questions or concerns, please contact Joyent Support by raising a ticket to https://help.joyent.com, or by email to support@joyent.com. Ref: INC-1539

Data Centers




Operational

General Orchestration




Monitoring

Other Services




Operational

Customer Portal Availability

100.00%




Manta Response Time (Global Avg)

743.60ms




Customer Portal Availability

99.91%




Manta Response Time (Global Avg)

694.50ms




Customer Portal Availability

99.59%




Manta Response Time (Global Avg)

606.97ms




Scheduled Maintenance

Schedule

July 19, 2018 17:00 - 19:00 UTC

Components

Data Centers, General Orchestration

Locations

EU-AMS-1

Description

As part of our ongoing routine maintenance activities for the Triton Cloud, we have scheduled API service updates. Your ability to manage your instances via the API or through my.joyent.com will be limited during this time. While we do not anticipate any impact to running instances other than orchestration (stopping/starting/destroying of instances), there may be potential for impact to containers that are using CNS and/or fabric networks (with no external networks configured). We appreciate your patience and understanding, and will update this notice as soon as the maintenance is completed. If you have any questions or concerns, please contact Joyent Support by raising a ticket to https://help.joyent.com, or by email to support@joyent.com. Internal Ref: CM-1999
Status information for the Triton Public Cloud will be published here for any service interruptions. Subscribe to be notified of specific service-related issues. If you are experiencing an active service issue that is not identified above, please notify our Support team by clicking on the "Support" button to submit a ticket. All times and dates are in UTC.