August 13, 2017 08:28 UTC
[Investigating] We are currently investigating an issue impacting our Manta storage service. Further status updates will be provided as our work to resolve this issue continues. Your patience is appreciated.
If you have any questions or concerns, please contact Joyent Support by raising a ticket to https://help.joyent.com, or by email to support@joyent.com.
August 13, 2017 08:29 UTC
[Investigating] Status changed to "Degraded Performance"
August 13, 2017 11:07 UTC
[Identified] Our operations team is still working on remedying the underlying issue with a specific host system. At this time service should be responding normally.
August 13, 2017 11:09 UTC
[Identified] Internal Ref: INC-1338
August 14, 2017 18:21 UTC
[Identified] Apologies for the delay on an update. Our Operations team continue to investigate this issue and are working diligently to restore the affected Manta server.
Users with any objects set to a durability of 1 (single redundancy) that reside on the affected server will not be able to access those objects until the underlying server has been restored.
Users with objects set to a durability of =>2 can still access their objects, but may have lost redundancy during this time.
We will continue to post updates as our teams work to restore the affected Manta server.
August 14, 2017 20:24 UTC
[Identified] At this time, our Operations team continue to investigate this issue and are working diligently to restore the affected Manta server.
Users with any objects set to a durability of 1 (single redundancy) that reside on the affected server will not be able to access those objects until the underlying server has been restored.
Users with objects set to a durability of =>2 can still access their objects, but may have lost redundancy during this time.
We will continue to post updates as our teams work to restore the affected Manta server.
August 14, 2017 23:05 UTC
[Identified] Our Operations team continues to investigate this issue and are working to restore the affected Manta server.
The next update will be provided on Aug 15th at 15:00 UTC.
Users with any objects set to a durability of 1 (single redundancy) that reside on the affected server will not be able to access those objects until the underlying server has been restored.
Users with objects set to a durability of =>2 can still access their objects, but may have lost redundancy during this time.
August 15, 2017 14:45 UTC
[Identified] At this time, our Operations and Engineering teams continue to investigate this issue and are working diligently to restore the affected Manta server.
The next update will be provided on Aug 15th 23:00 UTC.
August 15, 2017 22:46 UTC
[Identified] At this time, efforts continue as Engineering and Operations work to restore the affected Manta server.
The next update will be provided on Aug 16th 23:00 UTC.
August 16, 2017 22:56 UTC
[Identified] Work continues to restore the affected Manta server into service.
The next update will be provided on Aug 17th 23:00 UTC.
August 17, 2017 23:09 UTC
[Identified] Work continues to restore the affected Manta server into service.
The next update will be provided on Aug 21st 23:00 UTC.
Internal Ref: INC-1338
August 21, 2017 22:33 UTC
[Identified] Thank you for your continued patience while work continues to restore the affected Manta server into service.
As a reminder, users with any objects set to a durability of 1 (single redundancy) that reside on the affected server will not be able to access those objects until the underlying server has been restored.
Users with objects set to a durability of =>2 can still access their objects, but may have lost redundancy during this time.
The next update will be provided on Aug 24th 23:00 UTC.
Internal Ref: INC-1338
